If you are unhappy with your purchase you may return the item within 14 days of receiving the merchandise. Returns are accepted for refund or store credit.  Please note that FINAL SALE items may not be returned or exchanged.

The item for return must be unused, unworn, unwashed, and in resalable condition with all tags attached. Tiare Limited reserves the right to refuse returns that do not have a receipt, are not in their original condition, or are returned after the 14 day return period.

Shipping charges are non-refundable and Tiare Limited is not responsible for lost returns.  All returns must be shipped using a traceable and insured shipping method.  Please keep the tracking details for your records. 

Please send the item with the receipt to the Soho store at the address below.  Alternatively, you may also return or exchange the item in person at the store.

Our location
Ground Floor 60 Lyndhurst Terrace
Central, Hong Kong

Soho Store hours:
Monday – Friday 11am-9pm
Saturday and Sunday 11am-7pm

Please contact customer service if you have any questions regarding the Return Policy.

Customer service hotline at +852 2540 3188
Hotline hours: Mon-Fri 10am-7pm


*For orders over $1000
within Hong Kong